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Episode 18: When Attorneys Come Knocking – How Accessible Is Your Business?

Wednesday, March 4, 2015

Recording & Transcripts



Episode 18 Transcript (PDF)


Graham Sisson, Executive Director, Governor’s Office On Disability (GOOD), AL
Daniel Kessler, Executive Director, Disability Rights & Resources, AL


It’s been 25 years since the Americans with Disabilities Act (ADA) was passed. What steps have you taken to assure that your business is accessible to customers with disabilities? Graham Sisson, ADA Coordinator for the State of Alabama, and Dan Kessler, Executive Director of Disability Rights and Resources in Birmingham, Alabama, will explain how you can make sure that your business is accessible and that you don’t discriminate against customers with disabilities in your policies and procedures. They will also talk about how local disability organizations can help you understand the how’s and why’s of voluntary ADA compliance.

Featured Organization

Governor’s Office On Disability (GOOD), Alabama
The State of Alabama’s Governor’s Office on Disability is an excellent resource for information concerning disability issues. Its mission is to facilitate the inclusion of Alabamians with disabilities in education, employment, housing, transportation, health care and leisure. The Office on Disability maintains a Toll Free ADA Hotline at 1-800-205-9985 (voice) and 1-888-574-2257 (TTY). The Hotline provides information about all aspects of the ADA, including employment, public entities, private business, telecommunications, and transportation. Calls are kept confidential. Questions are answered in the context of Alabama and its sometime unique circumstances. Also, where appropriate, callers are referred to other sources of information and assistance. The Office on Disability also offers free ADA training and surveys of buildings and facilities for ADA compliance. All information and services provided are non-binding and do not create an attorney-client relationship.

Disability Rights and Resources, Alabama
Disability Rights and Resources’ mission is to empower people with disabilities to fully participate in the community. We encourage people with disabilities to support one another in reaching their own independent living goals. We also promote equal access and disability rights through advocacy and public awareness activities. Disability Rights and Resources serves Jefferson, Walker, Shelby, St. Clair and Blount Counties. For more information, visit their website at