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Episode 50: Service Animals

Wednesday, November 1, 2017


Episode 50 Resources: Service Animals
Follow-up to questions submitted during broadcast

Recording & Transcripts



Episode 50 Transcript (PDF)
Transcripción en español 50 (PDF)


Rebecca Williams, Southeast ADA Center
Cheri Hofmann, Southeast ADA Center


Questions about service animals and the Americans with Disabilities Act (ADA)? There are numerous types of assistance/ service animals available to assist people with disabilities. Guide animals help individuals who are blind navigate their surroundings. Some service animals provide physical and/or psychological support to individuals with various disabilities.  Federal laws governing the right to be accompanied by these animals in various settings can be confusing.

This episode of ADA Live! will review the definitions and differences between a service animal and an emotional support animal. We will overview the ADA regulations and policies for service animals and discuss access for individuals with disabilities using service animals in places of business and housing. We will also address common questions from businesses, such as “what am I allowed to ask a person with a service animal?”  and “can a restaurant or hotel refuse to allow a service animal?​​


Featured Organization

Southeast ADA Center
The Southeast ADA Center is your leader in providing information, training, and guidance on the Americans with Disabilities Act and disability access tailored to the needs of business, government, and individuals at local, state, and regional levels. The Southeast ADA Center, located in Atlanta, Georgia, is a member of the ADA National Network and serves eight states in the Southeast Region. For answers to your ADA questions, contact the ADA National Network at 1-800-949-4232 (voice/tty).