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Episode 105 Resources: Let’s Get Away – Air Travel for Passengers with Disabilities

Host: Cynthia Lynn Smith, Program Manager, Southeast ADA Center
Guest: Steve Mayers, Director of Customer Experience and ADA Coordinator at Hartsfield-Jackson Atlanta International Airport
Phone: 404-382-2280


Hartsfield-Jackson Atlanta International Airport Resources

Tips for Traveling with a Disability

TSA Cares Assistance

TSA Cares is a helpline for travelers or their companions. Travelers with disabilities, medical conditions, and other special circumstances for additional assistance can call TSA Cares toll-free at 855-787-2227, 72 hours before travel with questions about screening policies, procedures, and what to expect at the checkpoint.
The TSA Cares Helpline hours of operation are Monday through Friday, 8 a.m. at 11 p.m. Monday through Friday and 9 a.m. at 8 p.m. weekends and holidays (Eastern Time). Hearing impaired passengers can use a relay service to contact TSA Cares (Federal Relay 711) or send an email to

Travel and Service Animals

Past ADA Live Podcasts and Resources on Travel and Disability Rights

Disability Travel Regulations and Guidelines

Travel News, Research and Statistics